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From Publishers Weekly In a business book that reads like a
case study, turnaround artist and brand-builder Kilts walks managers
and CEOs through the lessons he learned while resuscitating
shaving-company Gillette. Having revived Nabisco, Kilts was planning to
retire until famed investor Warren Buffett persuaded him to upgrade
Gillette. With an analytical tone, Kilts describes how he moved the
company off the ledge and paved the way for a bidding war. The book is
likely to resonate with CEOs accustomed to dense discussions of
corporate successes, businessy acronyms (like ZOG, or zero overhead
growth) and sorting through heaps of advice. On rare occasions, Kilts
gets folksy, as when describing the loss of perspective that comes with
immersion in an organization's culture: If you put a frog into boiling
water, it jumps out, Kilts writes. If you put a frog into cool water
and slowly raise the temperature, the frog gets cooked before it knows
what's happening. The slow boil is bad for business, he reasons. But
overall, it works as an approach for this book. (Sept.) Copyright © Reed Business Information, a division of Reed Elsevier Inc. All rights reserved.
Review "Jim Kilts transformed Gillette.
Before his arrival, the company was a study in self-deception. Great
brands were being mishandled, operational and financial discipline was
non-existent and fanciful promises to investors were standard practice.
In record time, Jim excised these business pathogens. I've learned much
from Jim. So, too, will readers of this book." --Warren E. Buffett
"Doing What Matters is an insightful and practical approach to business by a transformative leader with a great track record of success." --Jack Welch, Jack Welch, LLC
Jim Kilts is a proven wizard at making companies run. --Wall Street Journal
Review "Jim Kilts transformed Gillette.
Before his arrival, the company was a study in self-deception. Great
brands were being mishandled, operational and financial discipline was
non-existent and fanciful promises to investors were standard practice.
In record time, Jim excised these business pathogens. I've learned much
from Jim. So, too, will readers of this book." --Warren E. Buffett
"Doing What Matters is an insightful and practical approach to business by a transformative leader with a great track record of success."
--Jack Welch Jack Welch, LLC
Jim Kilts is a proven wizard at making companies run. --Wall Street Journal
Product Description When Warren Buffett was
asked why the Gillette board of directors chose Jim Kilts to be CEO, he
said, “Jim made as much sense in terms of talking about business as
anybody I’ve ever talked to. If you listen to Jim analyze a business
situation you get absolutely no baloney. And, frankly, finding someone
like that is a rarity.” There
is only one CEO in recent times who has faced—and succeeded at—the
extraordinary challenges of leading three major companies—Gillette,
Nabisco, and Kraft—into prosperous futures by doing what matters on the
fundamentals.
That CEO is Jim Kilts. In this vivid
first-person account he reveals his system for success that is both
cutting-edge and back-to-basics. Doing What Matters—the action
plan for identifying and tackling what’s important and ignoring the
rest—is the key to winning in a warp-speed world where the need for
revolutionary speed and decisiveness increases by the day.
Kilts
illustrates his ideas with colorful stories, such as “that little red
razor.” A new product idea he proposed early on at Gillette, it was
initially shelved because “everyone knew you couldn’t sell a red
razor,” but went on to become one of Gillette’s biggest marketing
successes ever.
Jim Kilts’s focus on both business
fundamentals and personal attributes provides the “complete package,”
showing how to get results that make a difference through:
•
Intellectual integrity: The ability to face the unvarnished truth about
yourself and your business and using what you see as the basis for
action.
• Generating emotional engagement and enthusiasm: Using
the force of your personality and ideas to infuse people and an entire
organization with a sense of purpose and mission.
• Action:
Gillette, with just five product lines, had over 20,000 SKUs. After
studying the issue for over two years, there were still 20,000. How
Kilts got Gillette off the dime to pare down the number to 7,000 almost
overnight is an astonishing example of getting the rubber to meet the
road—with enormous benefits to the business.
• Understanding
the right things through an overarching concept to frame and filter
issues: For Jim Kilts it was Total Brand Value, the framework he used
in the consumer products industry for achieving better, faster, and
more complete results than the competition.
Whether you’re CEO
of a multibillion-dollar global company, the brand manager for a
product, an entrepreneur starting a small business, or just beginning a
career, Doing What Matters provides the practical ideas that
get results—ranging from a day one action plan for starting a new job
to a chorus of cheers and support to a program of total innovation that
involves everyone in changes from small to “big bang.”
About the Author JAMES M. KILTS, a founding
partner of the private equity firm Centerview Partners, previously was
chairman and CEO of the Gillette Company and prior to that CEO of
Nabisco and Kraft. He has been a visiting lecturer and
executive-in-residence at the University of Chicago, where he
established the James M. Kilts Center for Marketing at the Graduate
School of Business.
JOHN
F. MANFREDI, managing partner of Manloy Associates, formerly was senior
vice president of investor relations and corporate affairs at the
Gillette Company and prior to that executive vice president at Nabisco.
ROBERT
L. LORBER is president and CEO of the Lorber Kamai Consulting Group and
associate professor at the University of California at Davis.
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