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Best Face Forward: Why Companies Must Improve Their Service Interfaces with Customers

Hardcover
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Best Face Forward: Why Companies Must Improve Their Service Interfaces with Customers
Overview
AS TECHNOLOGY TAKES OVER FRONT-OFFICE roles in customer management, visionary companies are not just outsourcing or sending work offshore for greater efficiency-they are recruiting machines into the workforce for greater effectiveness. Best Face Forw...

The book, Best Face Forward: Why Companies Must Improve Their Service Interfaces with Customers [Bulk, Wholesale, Quantity] ISBN# 9780875848679 in Hardcover by Rayport, Jeffrey F.;Jaworski, Bernard J. may be ordered in bulk quantities. Minimum starts at 25 copies. Availability based on publisher status and quantity being ordered.
Product Details
1/1/2005
Hardcover, Unabridged
Harvard Business Review Press
Technology & Engineering
262
9780875848679
2.59" H x 9.48" L x 6.49" W
1.3100
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Best Face Forward: Why Companies Must Improve Their Service Interfaces with Customers

Best Face Forward: Why Companies Must Improve Their Service Interfaces with Customers

Hardcover
Jeffrey F. Rayport; Bernard J. Jaworski
Harvard Business Review Press