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Command Performance: The Art of Delivering Quality Service

Hardcover
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Command Performance: The Art of Delivering Quality Service
Overview
Command Performance reveals the insights of leading business thinkers & executives about delivering superb service to customers. Drucker, Reichfield, & Schlesinger & Heskett, among others, explore various aspects of developing a service strategy & im...

The book, Command Performance: The Art of Delivering Quality Service [Bulk, Wholesale, Quantity] ISBN# 9780071035989 in Hardcover by Martin, John E. may be ordered in bulk quantities. Minimum starts at 25 copies. Availability based on publisher status and quantity being ordered.
Product Details
7/1/1994
Hardcover, Unabridged
McGraw-Hill Companies, The
Business & Economics
256
9780071035989
1.6000
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Command Performance: The Art of Delivering Quality Service

Command Performance: The Art of Delivering Quality Service

Hardcover
John E. Martin
McGraw-Hill Companies, The