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Delivering Quality Service

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Delivering Quality Service
Overview
Excellence in customer service is the hallmark of success in service industries and among manufacturers of products that require reliable service. But what exactly is excellent service? It is the ability to deliver what you promise, say the authors,...

The book, Delivering Quality Service [Bulk, Wholesale, Quantity] ISBN# 9781439167281 in Paperback by Zeithaml, Valarie A. may be ordered in bulk quantities. Minimum starts at 25 copies. Availability based on publisher status and quantity being ordered.
Product Details
3/25/2009
Paperback, Unabridged
Free Press
Comics & Graphic Novels
240
9781439167281
1439167281
8.98" L x 5.99" W
0.7700
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Delivering Quality Service

Delivering Quality Service

Paperback
Valarie A. Zeithaml
Free Press