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Discovering the Soul of Service: The Nine Drivers of Sustainable Business Success

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Discovering the Soul of Service: The Nine Drivers of Sustainable Business Success
Overview
In a world where customers regard flawless products as a given, service is the key differentiator between competitors in any field. This wise and inspiring book by Leonard Berry, our leading service expert, moves far beyond his pioneering work in ser...

The book, Discovering the Soul of Service: The Nine Drivers of Sustainable Business Success [Bulk, Wholesale, Quantity] ISBN# 9780684845111 in Hardcover by Berry, Leonard L. may be ordered in bulk quantities. Minimum starts at 25 copies. Availability based on publisher status and quantity being ordered.
Product Details
2/12/1999
Hardcover, Unabridged
Free Press
Business & Economics
288
9780684845111
0684845113
1" H x 9.23" L x 6.11" W
0.9800
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Discovering the Soul of Service: The Nine Drivers of Sustainable Business Success

Discovering the Soul of Service: The Nine Drivers of Sustainable Business Success

Hardcover
Leonard L. Berry
Free Press