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Managing Customer Value: Creating Quality and Service That Customers Can Se

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Managing Customer Value: Creating Quality and Service That Customers Can Se
Overview
Even today with quality improvement the battle cry of American industry, the quality programs in most companies are limited to "conformance to technical standards," according to quality expert Bradley Gale. While some have ventured a step farther to...

The book, Managing Customer Value: Creating Quality and Service That Customers Can Se [Bulk, Wholesale, Quantity] ISBN# 9781451612929 in Paperback by Gale, Bradley may be ordered in bulk quantities. Minimum starts at 25 copies. Availability based on publisher status and quantity being ordered.
Product Details
7/13/2010
Paperback, Unabridged
Free Press
Business & Economics
432
9781451612929
1451612923
8.98" L x 5.99" W
1.3600
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Managing Customer Value: Creating Quality and Service That Customers Can Se

Managing Customer Value: Creating Quality and Service That Customers Can Se

Paperback
Bradley Gale
Free Press