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Moments of Truth

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Moments of Truth
Overview
The president and CEO of Scandinavia Airlines (SAS) shows how to adapt to the new customerdriven economyThe book, Moments of Truth ISBN 9780060915803 in Paperback by Carlzon, Jan;Carlzon, Ja may be ordered in bul...

The book, Moments of Truth [Bulk, Wholesale, Quantity] ISBN# 9780060915803 in Paperback by Carlzon, Jan may be ordered in bulk quantities. Minimum starts at 25 copies. Availability based on publisher status and quantity being ordered.
Product Details
2/15/1989
Paperback, Unabridged
HarperCollins Publishers
Transportation
160
9780060915803
0060915803
0.36" H x 7.99" L x 5.3" W
0.2800
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Moments of Truth

Moments of Truth

Paperback
Jan Carlzon
HarperCollins Publishers