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Overpromise and Overdeliver: Using TouchPoint Branding to Design and Deliver Extraordinary Customer Experiences

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Overpromise and Overdeliver: Using TouchPoint Branding to Design and Deliver Extraordinary Customer Experiences
Overview
Lock in customer loyalty by making--and keeping--a breakthrough brand promise that competitor's can't touch. Includes a free CD-ROM with supplemental materials and a software-driven study guideThe book, Overpromise and Overdeliver : Using T...

The book, Overpromise and Overdeliver: Using TouchPoint Branding to Design and Deliver Extraordinary Customer Experiences [Bulk, Wholesale, Quantity] ISBN# 9781591842514 in Paperback by Barrera, Rick may be ordered in bulk quantities. Minimum starts at 25 copies. Availability based on publisher status and quantity being ordered.
Product Details
12/30/2008
Paperback, Unabridged
Penguin Group (USA) Incorporated
Reference
240
9781591842514
1591842514
0.6" H x 8.24" L x 5.24" W
0.5100
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Overpromise and Overdeliver: Using TouchPoint Branding to Design and Deliver Extraordinary Customer Experiences

Overpromise and Overdeliver: Using TouchPoint Branding to Design and Deliver Extraordinary Customer Experiences

Paperback
Rick Barrera
Penguin Group (USA) Incorporated