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Satisfaction: How Every Great Company Listens to the Voice of the Customer

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Satisfaction: How Every Great Company Listens to the Voice of the Customer
Overview
At last, the ultimate guide to customer satisfaction by the worlds leading authority on the subject For nearly four decades, J. D. Power and Associates has been measuring consumer satisfaction and helping businesses improve profits by paying attentio...

The book, Satisfaction: How Every Great Company Listens to the Voice of the Customer [Bulk, Wholesale, Quantity] ISBN# 9781591841098 in Hardcover by Denove, Chris;Power, James D., IV;Power, James may be ordered in bulk quantities. Minimum starts at 25 copies. Availability based on publisher status and quantity being ordered.
Product Details
2/2/2006
Hardcover, Unabridged
Penguin Group (USA) Incorporated
Business & Economics
288
9781591841098
1591841097
0.44" H x 8.96" L x 5.97" W
0.9600
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Satisfaction: How Every Great Company Listens to the Voice of the Customer

Satisfaction: How Every Great Company Listens to the Voice of the Customer

Hardcover
Chris Denove; James D. Power; James Power
Penguin Group (USA) Incorporated