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Satisfied Customers Tell Three Friends, Angry Customers Tell 3,000: Running a Business in Today's Consumer-Driven World

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Satisfied Customers Tell Three Friends, Angry Customers Tell 3,000: Running a Business in Today's Consumer-Driven World
Overview
In today's Internet-driven world, customers have more power than ever. Through what interactive marketing expert Pete Blackshaw calls "consumer-generated media"blogs, social networking pages, message boards, product review siteseven a single disgrunt...

The book, Satisfied Customers Tell Three Friends, Angry Customers Tell 3,000: Running a Business in Today's Consumer-Driven World [Bulk, Wholesale, Quantity] ISBN# 9780385522724 in Hardcover by Blackshaw, Peter may be ordered in bulk quantities. Minimum starts at 25 copies. Availability based on publisher status and quantity being ordered.
Product Details
7/8/2008
Hardcover, Unabridged
Knopf Doubleday Publishing Group
Business & Economics
208
9780385522724
038552272X
0.83" H x 8.49" L x 5.46" W
0.7200
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Satisfied Customers Tell Three Friends, Angry Customers Tell 3,000: Running a Business in Today's Consumer-Driven World

Satisfied Customers Tell Three Friends, Angry Customers Tell 3,000: Running a Business in Today's Consumer-Driven World

Hardcover
Peter Blackshaw
Knopf Doubleday Publishing Group