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Service-Ability: Create a Customer Centric Culture and Achieve Competitive Advantage

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Service-Ability: Create a Customer Centric Culture and Achieve Competitive Advantage
Overview
'Service-ability can be defined as the ability of the whole organisation, through its individual members, to deliver consistently what the organization seeks to do: in a culture of initiative, professionalism, engagement and involvement that resonate...

The book, Service-Ability: Create a Customer Centric Culture and Achieve Competitive Advantage [Bulk, Wholesale, Quantity] ISBN# 9781118345566 in Hardcover by Robson, Kevin may be ordered in bulk quantities. Minimum starts at 25 copies. Availability based on publisher status and quantity being ordered.
Product Details
12/11/2012
Hardcover, Unabridged
Wiley & Sons, Incorporated, John
Business & Economics
278
9781118345566
1.1600
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Service-Ability: Create a Customer Centric Culture and Achieve Competitive Advantage

Service-Ability: Create a Customer Centric Culture and Achieve Competitive Advantage

Hardcover
Kevin Robson
Wiley & Sons, Incorporated, John