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Shocked, Appalled, and Dismayed!: How to Write Letters of Complaint That Get Results

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Shocked, Appalled, and Dismayed!: How to Write Letters of Complaint That Get Results
Overview
How to get the best of shoddy shops, crooked car-dealerships, and heartless HMOs--without having to hire an attorney. The Miss Manners of the consumer kvetch shows readers how to go postal, with complaint letters designed to melt the heart and sting...

The book, Shocked, Appalled, and Dismayed!: How to Write Letters of Complaint That Get Results [Bulk, Wholesale, Quantity] ISBN# 9780375701207 in Paperback by Phillips, Ellen may be ordered in bulk quantities. Minimum starts at 25 copies. Availability based on publisher status and quantity being ordered.
Product Details
12/22/1998
Paperback, Unabridged
Knopf Doubleday Publishing Group
Reference
352
9780375701207
0375701206
0.77" H x 7.97" L x 5.36" W
0.6200
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Shocked, Appalled, and Dismayed!: How to Write Letters of Complaint That Get Results

Shocked, Appalled, and Dismayed!: How to Write Letters of Complaint That Get Results

Paperback
Ellen Phillips
Knopf Doubleday Publishing Group