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Strategic Customer Care: An Evolutionary Approach to Increasing Customer Value and Profitability

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Strategic Customer Care: An Evolutionary Approach to Increasing Customer Value and Profitability
Overview
How to successfully apply the principles of customer care in any companyMost organizations today recognize the importance of improving customer care-the need to go beyond traditional customer service and truly manage customers as assets-but only abou...

The book, Strategic Customer Care: An Evolutionary Approach to Increasing Customer Value and Profitability [Bulk, Wholesale, Quantity] ISBN# 9780471643425 in Hardcover by Brown, Stanley A. may be ordered in bulk quantities. Minimum starts at 25 copies. Availability based on publisher status and quantity being ordered.
Product Details
5/5/1999
Hardcover, Unabridged
Wiley & Sons, Incorporated, John
Business & Economics
320
9780471643425
0.92" H x 9.65" L x 6.35" W
1.2500
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Strategic Customer Care: An Evolutionary Approach to Increasing Customer Value and Profitability

Strategic Customer Care: An Evolutionary Approach to Increasing Customer Value and Profitability

Hardcover
Stanley A. Brown
Wiley & Sons, Incorporated, John