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The Customer Experience Edge: Technology and Techniques for Delivering an Enduring, Profitable and Positive Experience to Your Customers

Hardcover
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The Customer Experience Edge: Technology and Techniques for Delivering an Enduring, Profitable and Positive Experience to Your Customers
Overview
This excellent book makes it quite clear that your business has to focus on customer experience for 21st century business success. It's more than refreshing to read the multiple case studies, the well thought out approach and to hear the experienced...

The book, The Customer Experience Edge: Technology and Techniques for Delivering an Enduring, Profitable and Positive Experience to Your Customers [Bulk, Wholesale, Quantity] ISBN# 9780071786973 in Hardcover by Soudagar, Reza;Iyer, Vinay;Hildebrand, Volker may be ordered in bulk quantities. Minimum starts at 25 copies. Availability based on publisher status and quantity being ordered.
Product Details
9/23/2011
Hardcover, Unabridged
McGraw-Hill Companies, The
Business & Economics
320
9780071786973
007178697X
1.02" H x 9.28" L x 6.29" W
1.2700
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The Customer Experience Edge: Technology and Techniques for Delivering an Enduring, Profitable and Positive Experience to Your Customers

The Customer Experience Edge: Technology and Techniques for Delivering an Enduring, Profitable and Positive Experience to Your Customers

Hardcover
Reza Soudagar; Vinay Iyer; Volker Hildebrand
McGraw-Hill Companies, The