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Voice-of-the-Customer Marketing: A Revolutionary 5-Step Process to Create Customers Who Care, Spend, and Stay

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Voice-of-the-Customer Marketing: A Revolutionary 5-Step Process to Create Customers Who Care, Spend, and Stay
Overview
The revolutionary five-step Customer Relationship Marketing process that has helped Microsoft, NBC, and IBM, increase sales by 75% "Ernan Roman's "Wisdom of the Customer" methodology has achieved unprecedented results for cutting-edge marketers! Read...

The book, Voice-of-the-Customer Marketing: A Revolutionary 5-Step Process to Create Customers Who Care, Spend, and Stay [Bulk, Wholesale, Quantity] ISBN# 9780071740838 in Hardcover by Roman, Ernan may be ordered in bulk quantities. Minimum starts at 25 copies. Availability based on publisher status and quantity being ordered.
Product Details
9/27/2010
Hardcover, Unabridged
McGraw-Hill Companies, The
Business & Economics
272
9780071740838
0.9" H x 9.28" L x 6.29" W
1.1200
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Voice-of-the-Customer Marketing: A Revolutionary 5-Step Process to Create Customers Who Care, Spend, and Stay

Voice-of-the-Customer Marketing: A Revolutionary 5-Step Process to Create Customers Who Care, Spend, and Stay

Hardcover
Ernan Roman
McGraw-Hill Companies, The