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Your Call Is (Not That) Important to Us: Customer Service and What It Reveals about Our World and Our Lives

Hardcover
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Your Call Is (Not That) Important to Us: Customer Service and What It Reveals about Our World and Our Lives
Overview
Yellin offers a lively narrative exploration of the very human stories behind the often inhuman face of call-center customer service--and why customer service doesn't have to be this badThe book, Your Call Is (Not That) Important to Us : Cu...

The book, Your Call Is (Not That) Important to Us: Customer Service and What It Reveals about Our World and Our Lives [Bulk, Wholesale, Quantity] ISBN# 9781416546894 in Hardcover by Yellin, Emily may be ordered in bulk quantities. Minimum starts at 25 copies. Availability based on publisher status and quantity being ordered.
Product Details
3/24/2009
Hardcover, Unabridged
Free Press
Social Science
304
9781416546894
1416546898
8.98" L x 5.99" W
0.9800
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Your Call Is (Not That) Important to Us: Customer Service and What It Reveals about Our World and Our Lives

Your Call Is (Not That) Important to Us: Customer Service and What It Reveals about Our World and Our Lives

Hardcover
Emily Yellin
Free Press