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Crucial Conversations Tools for Talking When Stakes Are High, Second Edition

ISBN 9780071771320
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9780071771320
Conversations happen everyday, but rarely do we realize just how critical these talks can be. Whether you’re discussing an issue with your neighbor, bringing an important detail to your boss’ attention, or disputing something with your spouse, all of these types of conversations can have huge impacts on your personal and professional life.
Format: Paperback
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Conversations happen everyday, but rarely do we realize just how critical these talks can be. Whether you’re discussing an issue with your neighbor, bringing an important detail to your boss’ attention, or disputing something with your spouse, all of these types of conversations can have huge impacts on your personal and professional life.
Overview
Conversations happen everyday, but rarely do we realize just how critical these talks can be. Whether you’re discussing an issue with your neighbor, bringing an important detail to your boss’ attention, or disputing something with your spouse, all of these types of conversations can have huge impacts on your personal and professional life. The latest edition of this business, self-help classic reassess what it means to have a “crucial conversation.” This New York Times bestseller will help you keep your calm and focus during conversations that might be emotionally charged. Using simple but effective tools from experts, you’ll learn to master the art of having a productive conversation when it really matters. Tools discussed in “Crucial Conversations: Tools for Talking When Stakes Are High” include a six-minute technique to prepare for significant conversations, how to be persuasive, learning when to listen, and becoming the master at talking about almost anything. The latest edition gives you additional tools, like how to use anger to have a productive conversation. This updated edition also includes new research, case studies and resources to provide readers with an even deeper understanding of how and why these tools work. People have come to rely on the techniques in this business classic that has sold over two million copies. Whether you’re a business professional, a teacher or a parent, this title will change and improve the way you think about having conversations. BookPal is dedicated to providing customers with new, quality books at highly discounted wholesale prices. Let BookPal help with your next next meeting, training session or leadership program. We also offer customization options to take your bulk book purchase to the next level. Browse our extensive catalog of other business, leadership and corporate gift titles today! ISBN 9780071771320 Paperback Author: Kerry Patterson; Joseph Grenny; Ron McMillan

The book, Crucial Conversations [Bulk, Wholesale, Quantity] ISBN# 9780071771320 in Paperback by Patterson, Kerry;Grenny, Joseph;McMillan, Ron may be ordered in bulk quantities. Minimum starts at 25 copies. Availability based on publisher status and quantity being ordered.
Product Details
More Information
Shipping Weight 0.7500
Publisher McGraw-Hill Companies, The
ISBN-13 9780071771320
ISBN-10 0071771328
Product Dimensions 0.7" H x 8.98" L x 5.99" W
Pages 272
Format Paperback
Publication Date Aug 18, 2011
POD Shipping Timeframe Allow 3-4 business days for processing on ground shipments
Language English
Category Business & Economics
About the Author

Kerry Patterson, Joseph Grenny, Ron McMillan, and Al Switzler are cofounders of VitalSmarts, an innovator in corporate training and organizational performance. www.vitalsmarts.com

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